Australian volunteer Nick Gorshenin has recently returned from an assignment with Aliansi Remaja Independen (ARI). The mission of this small non-government organisation (NGO) is to improve the social rights of young people in Indonesia, especially in the areas of health, education and employment.

The youth based team consists of eight active part-time volunteers and a growing number of new recruits to assist. Health consultant and founder Kindy keeps a watch on their activities but doesn’t manage them. “They are young and have to learn from their own mistakes,” she says.

ARI plays a role in youth advocacy with the Ministry of Health as well as networking with the other NGOs that operate in similar areas, e.g. Planned Parenthood. They train new members regularly while operating an extensive social media campaign.

Nick spent 12 weeks with the young team to improve their organisational effectiveness. Nick worked closely with assignment counterpart Faiqoh to review the management cycle with special attention given to developing key objectives with SMART KPIs, identifying gaps in their procedures, especially the HR cycle while encouraging the young team to “Keep It Simple” and “Just Do It” rather than trying to reach consensus on minor issues.

By the time Nick left they had re-engineered their Key Objectives to three main areas, each linked to a number of KPIs. They were adopting Job Descriptions, an Appraisal system and identified a number of policies to put into place. Most importantly they were planning regular monthly team meetings to formally track progress on a range of operational matters.

Nick volunteered as part of the Australian Volunteers for International Development (AVID) program, an Australian Government initiative. This assignment was developed by Australian Business Volunteers who are working in consortium with Scope Global, a delivery partner for the AVID program.


Australian Business Volunteers